**Another benefit of setting up a business profile on WhatsApp is that you can include a product catalog featuring up to 30 of your products and services. It gives your customers important information about your business, such as your brand name, description, address, business hours, and category. A business profile enables you to establish a formal business presence on WhatsApp. Your business profile is what customers see when they search for your brand on WhatsApp. The Business version of the app works and feels just like the regular WhatsApp Messenger with some additional tools and features, such as: The advantages of the WhatsApp Business app # Sharing images, audio, video, and all common file types.The WhatsApp Business app can be operated either through the mobile app or through WhatsApp Web, and you can add four additional devices to manage the same business profile and engage customers with: It’s very similar to the one people use for chatting with friends, but this one was built for micro-businesses to interact with customers, providing tools to automate, sort, and quickly respond to messages. ![]() WhatsApp Business is a free app available on Android and iPhone. In this article, I’ll cover all that is good about the WhatsApp Business app, the downsides, and how to bypass them completely without skipping a bit in your marketing, sales, and customer service efforts. To paint a better picture, in 2021, brands worldwide amassed over 220 million downloads of the WhatsApp Business app. This behavior has influenced millions of businesses to use it for marketing, selling, supporting, and retaining customers. Two billion people worldwide use it to chat with friends and family and to interact with their favorite brands. WhatsApp is the most popular messaging app. How to bypass the downsides of the WhatsApp Business app?. ![]()
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